Getting Ready for Your Carpet Cleaning

Thank you for trusting us with your home or business place and fine furnishings. We want you to have the best experience with the least amount of inconvenience. To accomplish this goal, we need your help with a little preparation before our visit…

• If you’re moving please make sure no other cleaners or movers are present.
  Free up a large parking spot & clear your driveway & entryway of snow during the winter.

• Remove all breakable and valuable items from the working area prior to our arrival.

• Ensure someone 18 years or older is present in your home or we will not be able to enter.

• We Love Pets too, always keep your pets contained in a safe place, the loud noise from our equipment can frighten them.

• We do not move furniture due to liability issues, please move furniture or we’ll clean around it.

Please note: Inclement weather or temperatures below 32 degrees may delay or affect your booking schedule.

Before Your Carpet Cleaning

• Have an outside water faucet available for us to turn on.

• Point out areas of concern before the Job starts..

• Please clear and pick up all items from the Carpet you would like us to be cleaned, the more you clear the more we will clean.

• Secure floor-length draperies on the windowsill or drapery rod using hangers.

After Your Carpet Cleaning

• CAUTION- Walking from a wet carpet onto a hard surface can be very slippery! Please put a rug or towel on hard surfaces as a reminder. For health & safety, keep children & pets off recently cleaned carpet for at least 6 hrs. Or until completely dry. Most of the drying & Fiber Protection penetrating dye sites of the carpet, takes place in the first 4 hrs.

• Carpet drying time can vary widely due to density of your carpet, humidity & the degree of soil. To speed drying, minimize traffic on the carpet, ventilate the area as outside weather allows, (not during rain or hot/ humid days) & increase air circulation. Carpet drying time may vary from 4 to 6 hrs. under ideal conditions and up to 10 hrs. In wet winter months. If Fabric Protection was applied post-cleaning, drying time may be lengthened but still should be dry in less than 24 hrs.

• To avoid stains or rust spots, please don’t put any small items such as floor lamps, tables, chairs, magazine baskets, etc., back on the carpet until after 24 hours. Do not remove any pads or blocks our technicians may have placed under furniture until the carpet is completely dry.

• Rippling can occur under certain conditions even when carpet is not properly installed. The adhesive that holds the backing together can absorb moisture and expand. In most cases, this rippling will disappear within 72 hours.